COVID, Social Justice, Private Equity and more

_LaLiga Fan Experience

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2020 was a year that will bring a &ldquo;sea change&rdquo; to professional sports.&nbsp; Consider:

<ul>
	<li>COVID is forcing clubs to change just about everthing.</li>
	<li>In the States, athletes are using their celebrity and voice to promote issues social justice, diversity and inclusion.&nbsp;</li>
	<li>In Europe, the entry of private equity is disrupting traditional ownership models.</li>
	<li>Management structures are changing to adapt to the need for rapid decision-making and empowering leadership supported by AI and business intelligence.</li>
	<li>Disruption and innovation is challenging the status quo.</li>
	<li>GenZ is watching highlights and short-form content more than the live games.</li>
</ul>

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In this issue of CX Monthly, we want to share several of the best reports that forecast the trends that will shape the post-pandemic era, which will be upon us sooner than we might think.