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    Top 5 Ticketing Trends 2021
    WED 31 MAR|WELCOME
    Top 5 Ticketing Trends 2021

    Essential read for those of you looking to re-evaluate your club’s ticketing strategy

    NBA Dallas Mavericks evaluating transition from “tickets” to unique digital assets
    WED 31 MAR|WELCOME
    NBA Dallas Mavericks evaluating transition from “tickets” to unique digital assets

    Each NFT can be bought and sold, just like physical assets

    Viagogo platform used by Madrid-based GES SL to sell non-existent tickets
    WED 31 MAR|WELCOME
    Viagogo platform used by Madrid-based GES SL to sell non-existent tickets

    Unscrupulous secondary platforms can end up providing a disservice to your fans

    Market has evolved from greedy brokers to customer service
    WED 31 MAR|WELCOME
    Market has evolved from greedy brokers to customer service

    Season ticket demand will decrease unless clubs take advantage of the secondary market

    The next generation of fans will demand a very different experience
    WED 31 MAR|WELCOME
    The next generation of fans will demand a very different experience

    In Spanish football, there are generally only two ticket options – season tickets or single-match tickets.

    Customer-friendly ticketing policies will become the norm
    WED 31 MAR|WELCOME
    Customer-friendly ticketing policies will become the norm

    The biggest online marketplaces are updating their refund and exchange policies

    How F&B fits into the big picture of redesigning stadiums for a better fan experience
    THU 18 MAR|DELOITTE INSIGHTS
    How F&B fits into the big picture of redesigning stadiums for a better fan experience

    Deloitte report

    Smart apps provide innovative solutions for fans to order and pick-up
    THU 18 MAR|MOBILE ORDERING
    Smart apps provide innovative solutions for fans to order and pick-up

    An introduction to order & pick-up solutions

    Popular trends that come with complex logistical challenges
    THU 18 MAR|IN-SEAT DELIVERY
    Popular trends that come with complex logistical challenges

    In-seat delivery challenges

    Learnings from the industry at-large provides key insights for the future of food service at sports stadiums
    THU 18 MAR|FOOD INDUSTRY TRENDS
    Learnings from the industry at-large provides key insights for the future of food service at sports stadiums

    Food industry trends

    How stadiums are reinventing concessions to protect fans
    THU 18 MAR|NFL
    How stadiums are reinventing concessions to protect fans

    New concepts in the new normal

    Food service at stadiums
    THU 18 MAR|FUTURE CONCESSIONS
    Food service at stadiums

    A new wave is coming

    AI enables fans to “grab ‘n go,” minimizing wait times and staff
    THU 18 MAR|CHECK-OUT FREE TECH FROM ZIPPIN
    AI enables fans to “grab ‘n go,” minimizing wait times and staff

    Major retailers in the US, Russia, Brazil and Japan are embracing Zippin

    Stadium food service is hitting the reset button to adapt to the “new normal” when stadiums re-open to full capacity
    THU 18 MAR|POST-COVID
    Stadium food service is hitting the reset button to adapt to the “new normal” when stadiums re-open to full capacity

    Predictions about stadium concessions

    How sports stadiums are upping their food service game
    THU 18 MAR|INNOVATION DRIVING STADIUM FOOD SERVICE
    How sports stadiums are upping their food service game

    Story from QSR Magazine

    COVID is forcing us to re-think how we will welcome back fans
    THU 18 MAR|FOOD & BEVERAGE
    COVID is forcing us to re-think how we will welcome back fans

    COVID has accelerated adaptation of significant advances

    The Inspirational Leader
    TUE 02 FEB|BOOK RECOMMENDATION
    The Inspirational Leader

    by author Gifford Thomas

    DFL’s Exec. VP of Digital Innovations picks the hottest trends in emerging technology
    TUE 02 FEB|SPOTLIGHT ON BUNDESLIGA
    DFL’s Exec. VP of Digital Innovations picks the hottest trends in emerging technology

    AI, 5G, OTT and more

    Mediacom Sports & Entertainment report
    TUE 02 FEB|NAVIGATING THE FUTURE
    Mediacom Sports & Entertainment report

    Future landscape in a post-COVID world

    Annual report from Deloitte U.S.
    TUE 02 FEB|2021 SPORTS INDUSTRY OUTLOOK
    Annual report from Deloitte U.S.

    Latest sports market trends in the States

    13 trends that will affect your club’s business in the next few years
    TUE 02 FEB|FUTURE TRENDS
    13 trends that will affect your club’s business in the next few years

    Trends can be viewed as challenges, or opportunities

    Predictions
    TUE 02 FEB|PREDICTIONS
    Predictions

    Sports business trends for 2021, informed by interviews with 21 of the top minds from throughout the globe

    SportsPro Insider’s CEO Playbook
    TUE 02 FEB|MANAGING SPORTS BUSINESS IN A NEW ERA
    SportsPro Insider’s CEO Playbook

    Comprehensive guide offering practical advice

    Nielsen study shows why leagues, clubs and players standing for social justice is smart business
    TUE 02 FEB|DEMOGRAPHICS
    Nielsen study shows why leagues, clubs and players standing for social justice is smart business

    Brands linking with social justice attract customers

    How the power of sport can bring us together and drive social justice
    TUE 02 FEB|WORLD ECONOMIC FORUM
    How the power of sport can bring us together and drive social justice

    Report from the World Economic Forum

    Industry Trends
    TUE 02 FEB|INTRO
    Industry Trends

    COVID, Social Justice, Private Equity and more

    "Once you fall in love with learning, life stays interesting"
    TUE 29 DEC|LEADERSHIP
    "Once you fall in love with learning, life stays interesting"

    Those are the words of Scott O’Neil, CEO of Harris Blitzer Sports & Entertainment (HBSE)

    One year ago, we lost NBA Commissioner Emeritus David J. Stern – a case study of perhaps the most transformative and admired leaders in sports business history
    TUE 29 DEC|CASE STUDY IN LEADERSHIP
    One year ago, we lost NBA Commissioner Emeritus David J. Stern – a case study of perhaps the most transformative and admired leaders in sports business history

    The most transformative and admired leaders in sports business history

    As society changes, leaders must understand the management trends of the 2020’s
    TUE 29 DEC|LEADERSHIP TRENDS
    As society changes, leaders must understand the management trends of the 2020’s

    7 key trends

    England & Wales Performance Director, Mo Bobat, discusses the leader’s role in creating an environment where people can thrive and make a tangible impact
    TUE 29 DEC|PROBLEM-SOLVING
    England & Wales Performance Director, Mo Bobat, discusses the leader’s role in creating an environment where people can thrive and make a tangible impact

    This is a superb podcast