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CX Monthly
WED 28 JUL 2021 | HEALTHY WORK ENVIRONMENT
How work atmosphere impacts customer service
How work atmosphere impacts customer service

Negative employee experiences can translate into poor customer service 

A big piece of having strong customer service is creating a healthy work environment. Studies show that employees that are more satisfied tend to give enhanced service to customers. Sometimes the simplest way to give your fans a great experience is by treating your employees with the same importance. READ here to find out how this strategy can be applied. 

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