CX Monthly

Climate Pledge Arena is one of the first in the world to utilize Amazon’s “Just Walk Out” technology, which uses micro-cameras and sensors to track and transact purchases, without the need for physical payment or long ques as people scour the menu, orders are filled and cash or credit card transactions occur. Amazon One’s digital kiosk’s allow fans to simply scan the palm of their hands and enter the credit/debit card in under 2 minutes. Once completed, they simply scan their hand to enter the market, take whatever they want, and “just walk out!” Instead of a 15-minute beer line, it takes less than 60 seconds.  Per capita spending has increased by over 25%. 

Amazon One-enabled Starbucks Market at Climate Pledge Arena

 Read more about this concept and its application HERE.