Customer service employees need certain character traits that make them right for the job.

_LaLiga Fan Experience

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However, many of the skills needed to be effective in enhancing the customer experience can be taught. How do you train employees to have patience and empathy toward fans? This article breaks down training methods that will provide orgonizational support to your guest services staff ane create a culture where the customer is the highest priority.

Read more <a href="https://www.forbes.com/sites/micahsolomon/2021/06/30/training-for-customer-service-specific-empathy-and-deploying-it-in-your-organization/?sh=3b3018c41d1b" style="color:blue; text-decoration:underline">HERE</a>.