CX Monthly

Virtually every major stadium is transitioning to cashless, frictionless and contactless food service.  This is a big change that requires re-training staff, re-educating customers, and re-evaluating the club’s business relationship with vendors, suppliers and food service operators. 

Here are 5 predictions about stadium concessions from Fanfood.  Here is a story from industry trade publication Food Service Director explaining how the coronavirus will change food service.