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CX Monthly
WED 28 JUL 2021 | IMPORTANCE OF HEALTH AND SAFETY
Is Safety the New Norm for Customer Experience?
Is Safety the New Norm for Customer Experience?

One major change in the post COVID world is the importance of health and safety.

While this was important before, customers now expect higher levels of sanitization and cleanliness than they ever did before. Having guest service employees go above and beyond with keeping fans safe can make a huge difference in the fans perception of their experience going forward.

Read more HERE.

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